Why Use the itrezzo UCM Self-Service Update Platform?
The itrezzo UCM Self-Service Update platform reduces the workload of IT and HR departments and saves time for all employees. By regularly scheduling an update request, a single IT administrator can ensure the entire company contact list is accurate by allowing each individual employee to refresh their contact information.
Self-Service Contact Updates from itrezzo
The most efficient, trustworthy way to keep employee contact information accurate is via the web based itrezzo Self-Service Update (SSU) software component. Self-service crowd sources your master contact list, while saving time and money. With the Self-Service Update, the data synced to employee smart phones and the global address list (GAL)—using Reverse GAL Sync will be the most accurate possible.
The Best Person to Update Employee Contact Information: The Employee
In many companies, employee contact data become outdated as phone numbers change and employees leave. The itrezzo UCM Self-Service Update reverses this tendency. It uses “courteous workflow” to remind employees to provide updates, and insures compliance by tracking and reminding employees to provide contact updates.
itrezzo Does the Heavy Lifting for You with Self-Service Updates
The itrezzo UCM Self-Service Update relieves workload on the group or department responsible for maintaining employee contact data. It saves small bits of time for nearly all employees.
Once employees enter a new cell phone number into the itrezzo UCM Self-Service Update, it can be automatically propagated to colleagues in their smart phone address book and their Outlook address book using itrezzo UCM. No colleague will ever need to enter the new cell phone number of a co-worker. The benefit might be just one minute for each colleague, but multiply that by 300 or 500 or 1000 internal contacts, and it is clear that with each cell phone change, Self-Service Update can save hours of cumulative employee time.
With traditional employee directories a mass email is sent to all employees multiple times through the year even if they have recently updated their contact information.
You’ll get much higher compliance as it will reward them by waiting at least six months before another reminder is sent. Many companies achieve compliance rates as high as 95%.
Over time, the productivity and time-savings accumulate. The larger the organization, the greater the savings and benefits with self-service updates.