Why Use itrezzo UCM Salesforce Sync?
Salesforce doesn’t provide a way to sync contacts to smartphones.
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This can become a problem for many businesses as high value sales often occur away from the desk. A missed call can be the difference between securing a major sales contract or a lost lead.
Here are some Salesforce Best Practices to get the most out of Salesforce.
Sync Salesforce contacts to Outlook and Smartphones
itrezzo UCM can directly access and interact with the Salesforce API. This allows itrezzo UCM to retrieve all the contacts associated with any given Salesforce subscription and cache these contacts in a Microsoft SQL database.
The itrezzo UCM SQL connector can run against the Microsoft SQL Database and perform repetitive and efficient queries. This allows any Salesforce field to be mapped to almost any Outlook Contact Field.