During the CiraSync On Premise setup, trial licenses were requested. The following steps outline how to install CiraSync On Premise license packs.
Instructions
1. Open the email sent by CiraSync On Premise during the UCM setup. This email contains the license pack as an attachment.
2. Forward the email to the service account email used during setup.
- Note: Within a minute, you will receive a confirmation email indicating that an Itrezzo license pack was automatically added to your tenant.
3. Launch CiraSync On Premise
4. Expand Global Configuration in the left navigation panel.
5. Click License Packs to open the License Pack window.
- Note: Do not click the arrow next to License Packs. Clicking the arrow will only expand the menu and will not take you to the License Pack window.
6. Click the Tablet and Gear icon in the License Packs menu at the top of the page to run a license pack check. (Refer to the figure below for guidance.)
7. Once these steps are completed, the CiraSync On Premise license pack will be installed and active.
