itrezzo for Information Technology Professionals

CIOs, IT Managers, IT Mobility and Remote Access Specialists leverage itrezzo’s Unified Contact Manager to ensure that both internal and external contacts are reachable.

When email, or any network systems are down, employee reachability is a make-or-break scenario for the Information Technology Department. 

If all hands are needed to restore the corporate email system, inability to contact IT team members quickly is expensive and frustrating. In the broader picture, anything that interrupts communication between employees can threaten business continuity.

The IT department is the logical choice to implement and administer itrezzo Unified Contact Manager to facilitate employee communication and keep company personnel reachable, along with outside contacts.

 

Improve Disaster Recovery

• Centralized database means that only one database, plus the corporate rules, needs to be restored.
• No need to restore individual devices
• Get back and up running much faster

increase Productivity

• Cut the burden on each employee to just one task: updating his / her own unique contact data
• Reduce the work time lost throughout the organization by eliminating the redundancy of employees each updating their own address books
• Each employee is able to keep current on his/her key contact people, while increasing data accuracy
• Automate the gathering of contact data wherever possible

Deployment is a snap -- solution is server-side only

• itrezzo Unified Contact Manager coexists easily with other applications
• Can be up and running in a few hours
• No software to install on handheld devices

Easy to Administer

• itrezzo Unified Contact Manager works with the Microsoft Exchange Server
• Any handheld -- BlackBerry, iPhone, Android, Windows Mobile phone, or Good Technology device -- registered to the network by an employee or external contact, can automatically be included
• Centralized administrator can establish mandatory contact lists, including groups already defined in Active Directory, to which each set of employees will belong
• Lighten network loads via ability to update incrementally, rather than copy over the entire database.
• Rules can be configured to meet the specific, yet changing, needs of the organization.
• Check the status and view statistics for any specific user
• Enable Restore Contact and System Restore to correct erroneous changes

Keep the unified, centralized superset accurate

• Procure, unify, and reconcile contact data from a wide range of multiple sources which may contradict one another, using source Priority Ranking. Admins can give priority to sources believed more likely to be correct
• Resolves conflicts
• Avoids duplication
• Intelligently preserves existing user contacts when they are updated

Contact itrezzo for an affordable approach to keeping contact information current and employees reachable with unified contact management.