the heart of the itrezzo enterprise contact optimization platform. It unifies data from multiple sources, unifies control over the combination, updating, and distribution of the contact data, and unifies its availability where needed the most: in the address books of your employees' mobile devices.
Every organization of any size, whether an enterprise or government agency, has a data governance challenge when it comes to contact management and syncing contacts between:
- the global address list and
- employees’ smart phones
Surprisingly, to keep employee contact data optimized--accurate and accessible--is often just as difficult as tracking potential customers.
A unique platform for keeping employee contact data current and complete, itrezzo Unified Contact Manager also delivers the data to where’s it needed: the address books in employees’ mobile devices and computer systems. This elegant software solution allows a non-technical administrator to control the unification of disparate sources of contact data, how it is combined, and how and when it is distributed.
itrezzo Unified Contact Manager is:
- an enterprise-grade server infrastructure and applications that automate collection of employee contact information from disparate sources
- a platform with ongoing productivity benefits, high ROI , and vital features for disaster response
Benefits in Both Day-to-Day Productivity and Disaster Response
The itrezzo Unified Contact Manager improves the accuracy of contact data while it also delivers that data to each employee. As such, it is both a productivity tool and a personal information manager. Typically, this platform saves each employee at least one hour per month and has a rapid payback and outstanding ROI. The core of the platform is the itrezzoAgents EPS which is compatible with Microsoft environments.
Companies often don’t notice that their internal contact data has gaps until an urgent situation hits. Then, just when it counts the most, critical people cannot be reached. Disaster response is crippled. Little issues like out-of-date phone numbers become very costly. The consequences can be life-threatening. Employee reachability can be improved with itrezzo Unified Contact Manager on an everyday, routine basis, but in an emergency the true value of this software application emerges.
Ongoing, everyday benefits:
- Reduces security risks for most organizations, and entails no IT risk because it does not impact other applications or network response
- Detects or collects the most current/accurate contact information
- Combines contact data from multiple sources to form a trusted superset of the best/most current contact data
- Distributes changes to contacts and other content to any mobile device that leverages Microsoft Exchange
- Automatically refreshes contact information per chosen schedule
- Pushes contact information to external allied and parent organizations
- Very high ROI; saves each employee about one hour per month
Benefits in urgent situations:
- Contacts are kept current for immediate reachability
- Supports Push-to-Talk and BlackBerry PIN features
- Numerous disaster response features
- Supplies accurate contact data; the perfect complement to mass notification applications including Everbridge
- Can push notes and emergency documents to smart phones
Key features:
- Updates information in the Corporate Directory or Global Address List (GAL) in Microsoft Exchange
- Server-side only; requires no handheld or desktop software deployment
- Works on any handheld platform that can sync with Microsoft Outlook
- Enforces organizational policies on contact privacy on a field-by-field basis
- Server-based, operates behind customer firewall, not a cloud application
- No user training required
- Scalable with multiple servers to manage thousands of employee records
- Reliable – tested, proven, and trusted by major government agencies
Free Trial - The itrezzo Unified Contact Manager is available in a free trial versions. Please log in or register at the itrezzo customer portal to download a free trial.